'Fine then, no package for you': Family refuses to open door to bike courier during dinner hour

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    Cheezburger Image 9843938048
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    Dont want to open the door for your package? Fine then no package for you.
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    I work as a bike courier delivering all sorts of various package of your online orders. Ive been on this job for aroun 6 years on and off and have always made an effort to be kind and patient with all my customers. However, given the nature of my job, we do our best at keeping the pace high.
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    . The rules for delivery are as follows. Try the address. If no response try a neighbour if a neighbour is available. Try between 2/5 neighbours if possible, leave it with them. If not we return the package to the depot and try another two times on the next day. If still not possible to deliver, we give hold the package two weeks until finally shipping it back to the original sender. There is some discretion left to each courier on what to do with the package
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    Our branch rarely has packages that are not delivered over 3 days, and pretty much never have them sent back to sender. However it does happen.
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    This particular day I was doing the evening shift, delivering various packages to peoples homes. It is one of the better delivery times, since its past 6pm and most people are home from work by then and able to receive their orders with no hassle.
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    About halfway into the shift, I arrive at this lovely suburban home. I have a relatively big box to deliver to them. To my delight, as I walk up to their door, I see their whole family having dinner through the window. Now Im no fan of disturbing family time, but they ordered something and its my job to deliver it too. So I give them a little wave as I approach their
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    door and decide not to ring the bell as they saw me flailing their package around. The package is also very clearly branded from a specific brand, so they should know it is something they ordered. They all look at me for a hot minute and continue eating their food.
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    Odd. But maybe they just didnt see me? I ring the bell and look through their window again. They all look at me, I point to their package and lift an eyebrow. They all look back at me, look at their food and continue eating.
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    Alright. Now Ill ring once more but this is getting frustrating. I ring one more time, glance through their window and basically shove the package as close to the window as possible as if its a portal to their backsides... And here is when MC starts. They look at me and now visibly annoyed by my presence they shoo me away.
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    Now this me off. I treat people with respect and its been a good 10 minutes Ive been at their door. Wasting everyones time. So I walk back to my bike, shove the package in my backpack and look at my tracker app. I have to report the status of the package. Delivered/ neighbours/back to depot/ not possible to deliver.
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    I decide to look at what our interaction was. Which was a refusing to accept package. They saw me. Saw their package and indicated to me they didnt want it. So I marked it as such. Meaning its now delivered back to sender.
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    Back at the office I mentioned this ordeal to find out the particular address has been acting like this ever since and my super basically said it was all good by me.
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    Week later I found out they also blacklisted the address and refuse to deliver any packages there anymore. They now have to either order through different services or pay for a different shipping company or pick up at our depot instead.
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    EDIT: For the many of you asking why I didnt just leave it on the front porch as is custom in the US apparently. This didnt happen in the US and it is expected that a delivery person can only hand it off to the person named on the box or otherwise a neighbour. A signature is also expected to be required for most packages. Hence not really being allowed to leave it on their front porch without bothering them.
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    Finally, leaving it on the front porch wouldve been as good as dropping it on the sidewalk, as they essentially had no front porch.
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    [deleted] I can't even figure out why they would do that. It sounds like you handled it the best way you could.
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    [deleted] It's a passive-aggressive control thing- had it happen to me in a different profession. This family, I'd guess, has decided certain things (maybe everything)are not to be interrupted and therefore expected you to deliver their package wait at a more convenient time -here's the critical part-known only to them. GREAT RESPONSE!
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    KleptoCyclist OP. Yeah thats the issue. I often find notes on doors for instructions on where and how to leave the package if they arent able to tend to it. biggest change for me was going to a completely different address 5km away to deliver it at their work place as they had really left a kind and polite note. I dont mind going out of my way. If you leave a note saying "deliver between 7- 8pm or "do not deliver between 6- 7pm" I will do my best to plan my route around that.
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    However if I show up at your door, see you there and you "shoo me"? Well. Theres only so much I can do.
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    kttykt66755 If I saw the delivery man walking up to my door I'd immediately stop what I'm doing and get my to the door

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